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Segmail expands its logistics capacity in Mexico with the inauguration of new racks at its Hub
On September 9, Segmail marked a major milestone with the inauguration of six new rack systems at our logistics hub in Mexico. This expansion strengthens our storage capacity, enhances our fulfillment operations, and enables us to continue supporting the eCommerce brands and businesses that trust us.
More than infrastructure, a commitment to the future of logistics in Mexico
The addition of these new racks reflects who we are: a strategic logistics and fulfillment partner in Mexico, with robust operational capabilities, strong technological support, and partnerships with leading carriers.
At Segmail, we work to make logistics a competitive advantage, not a constraint. This milestone reinforces our purpose: to grow alongside our clients and provide certainty at every stage of the supply chain.
A start of synergies and networking
The day began with a breakfast gathering in Polanco, where clients, partners, and our leadership team connected in a networking space. It was an opportunity to build new relationships, strengthen existing ones, and create strategic partnerships that support our logistics solutions in Mexico.
Breakfast in Polanco with clients, partners, and the Segmail team to celebrate the inauguration.
Inauguration ceremony at the logistics hub
At our hub, the official ceremony began with remarks from Alan Essés, CEO of the Group:
“This achievement reflects Segmail’s commitment to innovation and expanding its operational capacity. Today, we are not only growing our infrastructure, but also strengthening the trust our clients place in us and advancing the future of logistics in Mexico.”
We also highlight the message from Jonathan Essés, CEO of Segmail, who stated:
“Our commitment is clear: every investment decision and every step forward in infrastructure is focused on providing greater certainty, visibility, and opportunities for the brands that trust us.”
The ribbon-cutting ceremony marked a symbolic and meaningful moment. For both clients and the Segmail team, it represented the beginning of a new stage of increased capacity, operational support, and shared growth.
Clients, partners, Segmail team, and Alan Esses celebrate the ribbon-cutting that officially inaugurates the new racks.
Warehouse tour: Fulfillment and last-mile operations in action
Following the ceremony, attendees participated in a guided warehouse tour. Guillermo Duarte, Fulfillment Director, explained how Segmail integrates each stage of the logistics chain:
- Receiving and storage processes supported by rack systems designed to optimize space and safety.
- Order fulfillment processes backed by technology to ensure accuracy and traceability.
- Last-mile operations, connected with leading national carriers to ensure fast and reliable deliveries.
Guillermo Duarte, Director of Fulfillment, guiding guests on a tour of the warehouse.
During the tour, Stephanie Carlos, Fulfillment Coordinator, highlighted the operational execution, while:
“Infrastructure is essential, but the difference lies in the people who make daily operations possible. At Segmail, human commitment drives excellence.”
Oscar Parga, Transportation Director, emphasized the strength of Segmail’s integrated logistics network:
“The warehouse is the heart, transportation is the pulse. That connection ensures our clients receive agile and secure service.”
Gabriel Olmedo, Key Accounts Director, reinforced the direct impact of these capabilities for the brands we serve.:
“This step is not just for our growth, but to ensure our clients can grow with us.”
Clients and partners recognize Segmail's progress
Invited clients agreed that this expansion represents both trust and a forward-looking vision. They expressed strong confidence after experiencing firsthand the solidity of our operations and Segmail’s ability to operate as a reliable logistics partner in Mexico.
The event concluded with a coffee break, in an environment of collaboration and proximity that reinforces our commitment to being a strategic logistics partner for every business.
Stephanie Carlos, Fulfillment Coordinator, with her team and clients from Guadalajara during the warehouse visit.
Gabriel Olmedo, Director of Key Accounts, sharing the tour with clients from León.
Segmail team with clients from the cosmetics industry at breakfast.
Equipo de Transporte, Fulfillment, Comercial y Marketing junto a Alan Essés durante el evento.
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